Accessibility statement for Coleshill Town Council

This accessibility statement applies to:

This website is run by Coleshill Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader


If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 01675463326
  • write to Coleshill Town Council, Town Hall,  High Street, Coleshill, Warwickshire, B46 3BG

We’ll consider your request and get back to you within 20 working days.


We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Town Council are happy to communicate via text where necessary for people who are D/deaf, hearing impaired, have a speech impediment or for any other reason. Please text 01675463326.

Alternatively please email:

We also have a Town Council Office at Coleshill Town Hall, 142 High Street, Coleshill, B46 3BG. Our office is open 9am-1pm Monday-Friday, where necessary a British Sign Language (BSL) interpreter can be organised.

Technical information about this website’s accessibility

Coleshill Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.


  • Some links are only identified by colour fails on criterion 1.4.1 due to creating links that are not visually evident without colour vision we aim to resolve this by September 2021
  • Some PDF documents are not accessible we aim to resolve this by September 2021.


PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix archived news articles.

Any new PDFs or Word documents we publish will meet accessibility standards with the possible exception of the Annual Governance statement which must be a scanned copy of the original signed form, we will also publish an accessible version without the signature but with the same financial information.

Preparation of this accessibility statement

This statement was prepared on 22nd September 2020. It was last reviewed on 22nd September 2020.

This website was last tested on . The test was carried out by .

We tested the full site of